TheaterTheatre began in 1999 in association
with Access Tickets, which has a successful 20 year track record in theatre
ticket sales for London, Stratford-Upon-Avon, and New York. This experience
became the basis for creating a company to offer high quality ticket services
on the Internet.
The business is incorporated as TheaterTheatre.com
Ltd. pursuant to the laws of the Province of Alberta, Canada and its head
office and staff are located in Edmonton, Alberta, Canada.
Customer Values
TheaterTheatre's goal is to provide our
customers with the highest quality service at a competitive price.
TheaterTheatre recognizes that it is a
perception as well as a fact that the Internet is anonymous, mechanical and
impersonal, and that financial transactions may be risky. Our philosophy
is that shopping on the Internet should be no different than a visit to a
small shop where there is warm, personalized customer service. It is
our belief that while the Internet represents a new way to display and deliver
goods and services, the fundamental principles of good customer relations
remain unchanged.
To help us achieve this level of service,
in addition to e-mail, we have a toll-free (in North America) telephone number
for personal assistance to our customers. We can also be contacted by fax
and we welcome its use to facilitate private exchange of credit card information
where our customers may be uncomfortable with security over the Internet.
Because you, our customers, are important
to us, we always welcome your thoughts and comments on ways we can improve
our service.
"If you are satisfied with our service,
tell your friends. If you are not, tell us."
Contacting Us
TheaterTheatre.com Ltd.
#232, 6655-178 Street
Edmonton, Alberta
Canada T5T 4J5